Featured product
Featured product
Email Newsletter
We provide information on new products and more.
KOYO PRODUCTS products are
All are made in Japan.
With Japanese engineers
Firmly and carefully
I make things.
FAQ
What payment methods are available?
The following payment methods are available.
- Credit card payment *
- Shop Pay
- Google Pay
- Apple Pay
*Visa, MasterCard, Amex, JCB
When will it be shipped?
We will ship your order within 5 business days from the date of order.
Please note that we do not ship on weekends or holidays.
Can I specify a delivery date and time?
Unfortunately, we are unable to specify a date and time when placing an order.
Once your item has been shipped, you will receive an automated email with a tracking number.
Please check the tracking number via email and contact the delivery company yourself.
Can you issue a receipt?
Yes, we will issue it.
info@koyoproducts.jp Please send the following information to:
・Order number ・Receipt recipient name ・Receipt disclaimer
A receipt will be sent to you in PDF format.
Can I return or exchange the product?
We do not accept returns or exchanges due to customer convenience.
If the product is defective, we will replace it.
info@koyoproducts.jp Please contact us.